Devidas Desai

Devidas Desai leads the Product and Design teams at ASAPP. Devidas is a seasoned product leader with over two decades of experience, and has consistently driven innovation at the intersection of enterprise communications and conversational AI. He is known for building products that blend technical depth with user-centric design, resulting in meaningful customer impact and business growth.

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Prior to joining ASAPP, he served as SVP of Product Management at PolyAI, where he spearheaded the development of voice-first customer service solutions and launched Agent Studio—the world's first generative AI-powered, voice-first omnichannel CX platform. Earlier in his career, Devidas held product leadership roles at RingCentral, where he led the UCaaS product portfolio, and at Symphony.com, where he oversaw applications used by nearly half a million professionals across the world's largest financial institutions.

ASAPP’s Perspective on the AI Arms Race

How to measure your generative AI agent performance (and why you can’t afford to get this wrong)

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