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GenerativeAgent® Product Tour

Automate what was previously impossible to automate with ASAPP’s AI solutions. Learn more about GenerativeAgent.

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The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

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Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative Al agent might seem like a daunting task. But it doesn't have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

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Thumbnail for an ebook called "A practical framework for Generative AI in your contact center".

Download the ebook to learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.

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