Patent Notice

• Method for Producing a Speech Rendition of Text from Diphone Sounds
  6,879,957 (https://patents.google.com/patent/US6879957B1/en)
• Process and System for the Semantic Selection of Document Templates
  7,492,949 (https://patents.google.com/patent/US7492949B1/en)
• Method and Apparatus to Generate Audio Versions of Web Pages
  8,838,673 (https://patents.google.com/patent/US8838673B2/en)
• Automatic Calibration of Command-Detection Thresholds
  8,990,079 (https://patents.google.com/patent/US8990079B1)
• Automatically Responding to a Request of a User
  9,715,496 (https://patents.google.com/patent/US9715496B1/en)
• Automatically Suggesting Response to a Received Message
  9,805,371 (https://patents.google.com/patent/US9805371B1/en)
• Automatically Suggesting Completions of Text
  9,807,037 (https://patents.google.com/patent/US9807037B1/en)
• Method, Medium, and System for Responding to Customer Requests with State Tracking
  9,892,414 (https://patents.google.com/patent/US9892414B1/en)
• Using Semantic Processing for Customer Support
  10,083,451 (https://patents.google.com/patent/US10083451B2/en)
• Detecting Events from Customer Support Sessions
  10,097,690 (https://patents.google.com/patent/US10097690B1/en)
• Word Hash Language Model
  10,109,275 (https://patents.google.com/patent/US10109275B2/en)
• Removing Personal Information from Text Using a Neural Network
  10,169,315 (https://patents.google.com/patent/US10169315B1/en)
• Updating Natural Language Interfaces by Processing Usage Data
  10,210,244 (https://patents.google.com/patent/US10210244B1/en)
• Detecting Events from Customer Support Sessions
  10,334,106 (https://patents.google.com/patent/US10334106B1/en)
• Assisting Entities in Responding to a Request of a User
  10,387,888 (https://patents.google.com/patent/US10387888B2/en)
• Automatically Suggesting Resources for Responding to a Request
  10,453,074 (https://patents.google.com/patent/US10453074B2/en)
• Word Hash Language Model
  10,482,875 (https://patents.google.com/patent/US10482875B2/en)
• Maintaining Quality of Customer Support Messages
  10,489,792 (https://patents.google.com/patent/US10489792B2/en)
• Automatic Communication Using an Intent Classifier
  10,497,004 (https://patents.google.com/patent/US10497004B2/en)
• Updating Natural Language Interfaces by Processing Usage Data
  10,515,104 (https://patents.google.com/patent/US10515104B2/en)
• Using Semantic Processing for Customer Support
  10,535,071 (https://patents.google.com/patent/US10535071B2/en)
• Suggesting Resources Using Context Hashing
  10,650,311 (https://patents.google.com/patent/US10650311B2/en)
• Assisting Entities in Responding to a Request of a User
  10,733,614 (https://patents.google.com/patent/US10733614B2/en)
• Processing Communications Using a Prototype Classifier
  10,747,957 (https://patents.google.com/patent/US10747957B2/en)
• Using a Neural Network to Optimize Processing of User Requests
  10,762,423 (https://patents.google.com/patent/US10762423B2/en)
• Automated Upsells in Customer Conversations
  10,885,529 (https://patents.google.com/patent/US10885529B2/en)
• Identifying Representative Conversations Using a State Model
  10,984,781 (https://patents.google.com/patent/US10984781B2/en)
• Fast Neural Network Implementations by Increasing Parallelism of Cell Computations
  11,106,975 (https://patents.google.com/patent/US11106975B2/en)
• System, Method, and Computer Program for Creating a Complete Transcription of an Audio Recording from Separately Transcribed Redacted and Unredacted Words
  11,138,970 (https://patents.google.com/patent/US11138970B1/en)
• Processing An Incomplete Message With A Neural Network To Generate Suggested Messages
  11,216,510 (https://patents.google.com/patent/US11216510B2/en)
• File Matching With Rationale Alignment Using Neural Networks And An Optimal Transport Algorithm
  11,238,278 (https://patents.google.com/patent/US11238278B1/en)
• Automatic Software Generation For Computer Systems
  11,262,986 (https://patents.google.com/patent/US11262986B2/en)
• Maintaining Machine Language Model State Across Communication Channels
  11,373,044 (https://patents.google.com/patent/US11373044B2/en)
• Removing Personal Information From Text Using Multiple Levels of Redaction
  11,386,259 (https://patents.google.com/patent/US11386259B2/en)
• Customized Message Suggestion With User Embedding Vectors
  11,425,064 (https://patents.google.com/patent/US11425064B2/en)
• System, Method, and Computer Program for Obtaining a Unified Named Entity Recognition Model with the Collective Predictive Capabilities of Teacher Models with Different Tag Sets Using Marginal Distillation
  11,487,944 (https://patents.google.com/patent/US11487944B1/en)
• Speech Sentiment Analysis Using a Speech Sentiment Classifier Pretrained with Pseudo Sentiment Labels
  11,521,639 (https://patents.google.com/patent/US11521639B1/en)
• Adapting Application Programming Interfaces with Schema Mappings
  11,537,448 (https://patents.google.com/patent/US11537448B1/en)
• Intent Discovery with a Prototype Classifier
  11,551,004 (https://patents.google.com/patent/US11551004B2/en)
• Automated Communications Over Multiple Channels
  11,588,759 (https://patents.google.com/patent/US11588759B2/en)
• Initialization of Automated Workflows
  11,588,760 (https://patents.google.com/patent/US11588760B2/en)
• Mathematical Models of Graphical User Interfaces
  11,567,851 (https://patents.google.com/patent/US11567851B2/en)
• Modifying Text According to a Specified Attribute
  11,610,061 (https://patents.google.com/patent/US11610061B2/en)
• Clarification of Natural Language Requests Using Neural Networks
  11,610,064 (https://patents.google.com/patent/US11610064B2/en)
• Automated Conversation Goal Discovery Using Neural Networks and Deep Multi-View Clustering
  11,687,730 (https://patents.google.com/patent/US11687730B1/en)
• Fast Neural Network Implementations by Increasing Parallelism of Cell Computations
  11,763,149 (https://patents.google.com/patent/US11763149B2/en)
• Trend Detection Via Machine Learning Models
  11,763,230 (https://patents.google.com/patent/US11763230B2/en)
• System, Method, and Computer Program for Extracting Utterances Corresponding to a User Problem Statement in a Conversation Between a Human Agent and a User
  11,763,803 (https://patents.google.com/patent/US11763803B1/en)
• Flexible Capacity in an Electronic Environment
  11,790,375 (https://patents.google.com/patent/US11790375B2/en)
• Predicting Customer Support Requests
  11,790,376 (https://patents.google.com/patent/US11790376B2/en)
• Mathematical Models of Graphical User Interfaces
  11,836,331 (https://patents.google.com/patent/US11836331B2/en)
• Few Shot Named Entity Recognition
  11,860,684 (https://patents.google.com/patent/US11860684B2/en)
• Extracting Clinical Follow-Ups From Discharge Summaries
  11,861,314 (https://patents.google.com/patent/US11861314B2/en)
• Vector Space Representations of Graphical User Interfaces
  11,861,378 (https://patents.google.com/patent/US11861378B2/en)

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Other patents are pending.