Improve agent success with real-time support
Actionable intelligence
Leverage detailed analysis and real-time data to make informed decisions about automation for your business.
Enhanced efficiency
Streamline your operations by identifying and automating repetitive tasks. Allow your agents to focus on more complex and value-added tasks.
Improved customer experience
Grow sales with better, AI-driven suggestions that help your agents provide more relevant and persuasive recommendations to your customers.
Operational cost reduction
Reduce operational costs by minimizing manual processes and leveraging automation, resulting in significant savings.
Scalability and flexibility
Scale your automation efforts as your business grows with customizable insights that adapt to changing needs and priorities.
Optimize agent activities with data-driven automation
1.
Data mapping and analysis
Map out agent activities and identify key areas for automation based on real-time data and historical performance.
2.
Automation implementation
Implement AI-driven recommendations to automate identified tasks and processes.
3.
Continuous Improvement
Monitor performance and continuously refine automation strategies based on real-time data and evolving customer needs.
Improve customer service with query and workflow automation
Customer query automation
We offer flexible pricing plans tailored to your needs. Contact sales to talk about pricing.
Workflow optimization
Boost sales by providing agents with context-aware suggestions that help close deals and encourage upselling.
Proactive support
Speed up the training process for new agents by providing them with immediate, real-time support based on proven best practices.
5x increase in digital adoption
280s saved per conversation
45% containment
73,000 workforce hours saved
Works with your contact center platform
GenerativeAgent works with any contact center platform – on-prem or cloud. Native integrations are available for major CCaaS platforms.
Pricing
We offer flexible pricing plans tailored to your needs. Contact sales to talk about pricing.
FAQs
1
How does ASAPP’s Self-service Insights identify automation opportunities?
2
What support is available for implementing ASAPP’s Self-service Insights?
