Jessica Langdorf

10 CX leaders share what’s next for customer experience in 2026—from agentic AI to trust, outcomes, and what it takes to scale real impact.

From point solutions to agentic CX platforms: see how AI agents, MCP, and A2A are changing how enterprises serve customers.

Discover why legacy CX tools fall short and how agentic AI enables real personalization at scale through unified data, adaptive automation, and human-AI teamwork.

This Giving Tuesday, we're spotlighting how ASAPP's global teams contribute to their local tech communities

Voice still matters in CX. Learn how generative AI and an agentic enterprises unlock personal service at scale through natural, intelligent voice experiences.

ASAPP CXP unifies data, intelligence, and action to deliver faster, frictionless customer experience and move enterprises toward the agentic enterprise era.

See why we built CXP, the ASAPP customer experience platform. A single platform for voice and digital powered by generative AI that acts in real time and learns from every interaction to create more personalized customer experiences.

How GenerativeAgent ensures secure, compliant AI at scale with guardrails that block misuse, reduce harmful outputs, and protect data.

See how humans and AI collaborate in the future agentic enterprise to handle more customer interactions

Building an AI agent is easy. Building one customers trust isn’t. Learn how enterprise CX teams achieve exceptional performance with GenerativeAgent.

Partnering with an experienced AI vendor doubles success rates for enterprise AI agent deployments—bridging the GenAI divide from pilot to production.

Explore the GenAI Divide: why most enterprises see no ROI from AI—and how to bridge the gap to measurable results