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AI Customer Service Solutions

Uplevel Your Customer Service with ASAPP’s AI Solutions

ASAPP offers cutting-edge AI-native solutions that automate customer service tasks, boost agent efficiency, and elevate customer experiences.

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ASAPP Differentiators for AI Customer Service Solutions

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Automate with Ease

ASAPP automates repetitive tasks such as ticketing and issue routing, allowing agents to focus on more complex customer issues.

Scalable Solutions

Easily scale your customer service operations without additional costs. ASAPP’s AI adapts to your business’s evolving needs.

Multichannel

Engage with customers on voice, chat, email, and social media through ASAPP’s unified platform, powered by AI.

Real-Time Insights

ASAPP provides instant data on agent performance, customer satisfaction, and service outcomes, enabling continuous improvement.

Enterprise-Grade

Protect customer data with ASAPP’s top-tier security measures and compliance with industry regulations.

Seamless Integration

Integrate ASAPP with your existing CRM and other customer support tools with ease.

Resources

GenerativeAgent launch keynote thumbnail image.

The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE
32 MINUTES
Thumbnail for an ebook called "A practical framework for Generative AI in your contact center".

Learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.

ebook
5 minutes
Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook
5 minutes
dON’T TAKE OUR WORD FOR IT

Why leading brands love ASAPP

See how global brands trust ASAPP to enhance their customer service with AI-powered solutions.

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Real results

"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."

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Rich Geraffo, Vice President and Managing Director
AWS North America
Real results

"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."

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Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results

"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”

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Andrew Duncan, CEO
Infosys Consulting
PRODUCT TOUR

Want to see AI in action?

Explore how AI can enhance your customer service operations by taking a product tour.

GenerativeAgent

Automate resolutions, not just conversations

GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.

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ASAPPMessaging

Chat & Self-Service Platform

ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.

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Contact Us

Let’s talk about how ASAPP can help you:

  • Automate customer service interactions
  • Improve agent efficiency
  • Enhance customer satisfaction
  • Reduce operational costs

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