Meet Rising Customer Expectations with Contact Center Software
With our software, you can help agents work smarter, reduce costs, and improve customer satisfaction—without compromise.
ASAPP Differentiators for Generative AI Agents
AI-Powered Efficiency
ASAPP’s AI support agents assist human agents with real-time suggestions and escalations, improving response times and resolution efficiency.
Scalability
Scale your support operations effortlessly while maintaining a high level of service quality, reducing the need for additional resources.
Multichannel Support
Engage with customers across channels—voice, chat, and more—through a single AI-native platform.
Real-Time Analytics
Access real-time insights into performance, interactions, and satisfaction to continuously optimize service delivery.
Enhanced Security
ASAPP ensures that your customer data is secure, with enterprise-grade encryption and compliance with regulatory standards.
Seamless Integrations
ASAPP integrates seamlessly with your CRM and existing customer service tools to enhance your workflows without disruption.
Explore more resources about generative ai agents
The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.
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Figuring out how to get started with a generative Al agent might seem like a daunting task. But it doesn't have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.
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Download the ebook to learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.
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Explore our interactive product tours to see some of our key features and use cases on your own.
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