Meet rising customer expectations with AI agents
ASAPP’s AI-native® contact center solutions help agents work smarter, reduce costs, and improve customer satisfaction—without compromise.
ASAPP differentiators for generative AI agents
AI-Powered Efficiency
ASAPP’s generative AI agents assist human agents with real-time suggestions and escalations, improving response times and resolution efficiency.
Scalability
Scale your support operations easily with ASAPP’s generative AI agents, providing significant cost savings while ensuring high-quality service.
Multichannel Support
Engage with customers across voice, chat, email, and social media through a unified AI-powered platform.
Real-Time Analytics
Monitor customer service performance and satisfaction in real-time, allowing you to optimize your operations.
Enhanced Security
With enterprise-level security, ASAPP’s Generative AI Agents ensure that all customer data is handled securely and in compliance with industry standards.
Seamless Integrations
Integrate ASAPP’s Generative AI Agent technology with your existing customer service platforms and workflows effortlessly.
The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.
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Figuring out how to get started with a generative Al agent might seem like a daunting task. But it doesn't have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.
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Download the ebook to learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.
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Explore our interactive product tours to see how ASAPP can transform your customer service operations.
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