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AI Customer Service Solutions

Get Real Results with ASAPP

ASAPP’s AI customer service solutions automate support tasks, boost productivity, and improve customer satisfaction.

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ASAPP Differentiators for AI Customer Service Solutions

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Automate with Ease

ASAPP automates common inquiries, allowing agents to focus on complex tasks, improving service speed and quality.

Scalable AI Solutions

Whether you need to handle increased volume or expand operations, ASAPP’s AI scales effortlessly to meet your needs.

Multichannel

Engage customers seamlessly through voice, chat, and more—all within a single platform powered by AI.

Real-time Analytics

Track performance, customer satisfaction, and key metrics in real-time with ASAPP’s analytics and reporting tools.

Enterprise Grade

ASAPP ensures customer data is protected through robust security and compliance standards.

Easy Integration

Seamlessly integrate ASAPP’s AI-native solutions with your existing CRM and other customer service tools.

Resources

Explore more about how AI can transform customer service with ASAPP

Check out our case studies and blogs to learn more about how ASAPP’s AI customer service solutions are transforming service operations.

GenerativeAgent launch keynote thumbnail image.

The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE
32 MINUTES
Thumbnail for an ebook called "A practical framework for Generative AI in your contact center".

Learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.

ebook
5 minutes
Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook
5 minutes
dON’T TAKE OUR WORD FOR IT

Why leading brands love ASAPP

Leading brands use ASAPP to revolutionize their customer service operations with AI-powered solutions.

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Real results

"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."

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Rich Geraffo, Vice President and Managing Director
AWS North America
Real results

"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."

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Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results

"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”

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Andrew Duncan, CEO
Infosys Consulting
PRODUCT TOUR

See ASAPP in Action

Take a product tour and explore how ASAPP’s AI-native solutions can enhance your customer service operations.

GenerativeAgent

Automate resolutions, not just conversations

GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.

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ASAPPMessaging

Chat & Self-Service Platform

ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.

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Contact Us

Let’s talk about how ASAPP can help you:

  • Automate customer service tasks
  • Enhance agent productivity
  • Improve customer satisfaction
  • Lower costs

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