ASAPP Differentiators for AI Customer Service Software
Automation at Scale
Automate low-touch interactions and allow your agents to focus on more complex inquiries, improving response times and customer satisfaction.
Scalable Solutions
Whether you're handling seasonal demand or growing globally, ASAPP’s software adapts to your needs without adding extra resources.
Multichannel
Engage with customers on voice, chat, and more—all within one unified platform powered by AI.
Real-Time Insights
Track key metrics, including customer satisfaction and agent performance, with ASAPP’s real-time analytics.
Enterprise-Grade
Protect customer data with ASAPP’s top-tier security and compliance features, ensuring secure and efficient operations.
Seamless Integration
ASAPP integrates effortlessly with your CRM, helpdesk, and other tools to streamline customer support workflows.
Why leading brands love ASAPP
Top brands use ASAPP’s AI customer service software to improve operational efficiency and customer satisfaction.
"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Want to see AI in action?
Explore how AI can enhance your customer service operations by taking a product tour.
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
Chat & Self-Service Platform
ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.
