ASAPP Differentiators for AI Contact Center
AI-Powered Efficiency
ASAPP’s AI ensures fast, accurate responses, improving both agent productivity and customer satisfaction
Scalability
ASAPP’s AI support agents can manage high volumes of requests, making it easy to scale your operations during peak times.
Multichannel Support
Engage with customers across voice, chat, email, and social media through a unified AI-powered platform.
Real-Time Analytics
Track customer satisfaction, agent performance, and operational metrics in real-time, allowing for continuous optimization.
Enhanced Security
ASAPP ensures your data is protected with enterprise-level security and compliance with industry standards.
Seamless Integrations
Integrate ASAPP with your existing CRM and other customer support tools with ease.
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ASAPP drives AI contact center excellence for the world’s leading brands
"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Want to see more of ASAPP first?
Explore our interactive product tours to see some of our key features and use cases on your own.
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
Chat & Self-Service Platform
ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.
