ASAPP Differentiators for AI Call Center
Efficiency
ASAPP’s AI support agents assist human agents with real-time suggestions and escalations, improving response times and resolution efficiency.
Scalability
ASAPP adapts to your business needs, allowing you to scale support during peak times without compromising service quality.
Multichannel
Engage with customers across channels—voice, chat, and more—through a single AI-native platform.
Real-Time Analytics
Access real-time data on customer interactions and agent performance to make informed decisions and optimize your service operations.
Enhanced Security
Protect customer data with ASAPP’s secure platform that complies with industry standards.
Seamless Integrations
ASAPP works seamlessly with your existing CRM and customer support tools, ensuring smooth deployment and minimal disruption.
Explore more resources about AI Call Center
ASAPP drives AI call center excellence for the world’s leading brands
"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Want to see more of ASAPP first?
Explore our interactive product tours to see some of our key features and use cases on your own.
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
Chat & Self-Service Platform
ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.
