ASAPP Differentiators for AI Call Center
AI-Powered Efficiency
ASAPP’s AI support agents assist human agents with real-time suggestions and escalations, improving response times and resolution efficiency.
Scalability
From seasonal spikes to global growth, ASAPP adapts to your business needs, ensuring your customer care operations scale without added costs.
Multichannel
Engage with customers across channels—voice, chat, and more—through a single AI-native platform.
Real-Time Analytics
Track key metrics, including customer satisfaction and agent performance, with ASAPP’s real-time analytics.
Enhanced Security
ASAPP ensures your data is protected with enterprise-level security and compliance with industry standards.
Seamless Integrations
ASAPP easily integrates with your existing tools, from CRMs to helpdesks, ensuring smooth implementation.
ASAPP drives AI call center excellence for the world’s leading brands.
"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Want to see AI in action?
Explore our interactive product tours to see how ASAPP can transform your customer service operations.
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
Chat & Self-Service Platform
ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.
