Khash Kiani

Khash Kiani is the Head of Security, Trust, and IT at ASAPP, where he ensures the security and integrity of the company's AI products and global infrastructure, emphasizing trust and safety for enterprise customers in regulated industries. Previously, Khash served as CISO at Berkshire Hathaway's Business Wire, overseeing global security and audit functions for B2B SaaS offerings that supported nearly 50% of Fortune 500 companies. He also held key roles as Global Head of Cybersecurity at Juul Labs and Executive Director and Head of Product Security at Micro Focus and HPE Software.

Why trust is the ultimate language of AI: ASAPP’s journey to HITRUST certification

Khash Kiani

Inside CXP's GenerativeAgent® security: The framework behind safe and reliable AI

The evolution of input security: From SQLi & XSS to prompt injection in large language models

Strengthening security in CX platforms through effective penetration testing

AI security and AI safety: Navigating the landscape for trustworthy generative AI

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What airlines and JetBlue teach us about building agentic customer experience, where AI and humans work together to handle complex service interactions.

How an agentic platform improve customer service in travel and hospitality by enabling proactive support, personalization, and seamless omnichannel experiences.

ASAPP's FinOps journey: how we reduced cloud costs by 45% in two years and built a culture of accountability, optimization, and continuous improvement.

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