PLATFORM > AUTOSUMMARY

Generate custom actionable insights and reduce handle time on 100% of interactions.

Why Choose asapp?

ASAPP customers are reducing call volume and costs while increasing CSAT

Decrease

coverage handle time by up to 20%

Generate

practical insights

Identify

revenue opportunities

↓90s

reduction to average handle time / after-call work

100%

calls correctly
dispositioned

10%+

increase in assignments per hour

Generate cost savings and guarantee quality

AutoSummary increases agent productivity by fully automating call wrap, which typically consumes 10-20% of AHT. AutoSummary’s consistent quality across your contact center removes agent bias and enables valuable custom insights and data extraction.

Use the voice of the customer to better your business

AutoSummary provides free text summaries and custom data extraction to understand customer calls and enhance KPIs. It helps identify automation opportunities, analyze cross-sell effectiveness, and detect anomalies to improve the customer experience.

Move the needle on business metrics

Only AutoSummary lets you define and combine the data you want to see for omnichannel insights to discover investment and automation opportunities, reduce risk and improve compliance, and maximize revenue generation.

What would you think if I could dramatically reduce the operating expenses of customer service? I could deliver a better experience at the same time. And by the way, I can generate actionable insights across the enterprise that will fundamentally change the way and the speed at which you can resolve issues with our products...that’s what you can do with AutoSummary and AutoTranscribe”

Michael Lawder, F500 CX Executive, ASAPP Advisor

Deploy AutoSummary with our flexible integration options

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Transform your enterprise with generative AI • Optimize and grow your CX •
Transform your enterprise with generative AI • Optimize and grow your CX •