Date: October 15, 2024
Time: 12pm Eastern / 9am Pacific
How many pitches for AI solutions hit your inbox each day? We heard from one CX leader who counted 30 – just over lunch. That’s a lot of marketing spin to sift through. And that eats up time you probably don’t have. Which of these vendors offer AI solutions for CX that are safe and trustworthy?
Choosing a solution that’s right for your contact center is hard. Choosing the one that will protect your brand from novel AI risks while delivering outstanding results is even harder. If only you could spot them quickly – before you pull your IT, security, legal and compliance teams into the mix.
Join us to learn the 5 things to watch out for before trusting an AI solution provider with your data and your brand. Alisher Yuldashev, ASAPP expert in AI safety and trust, will walk you through the key considerations for eliminating unreliable providers and identifying the trustworthy partners.
You’ll discover how a trustworthy provider should:
- Manage your data, including usage in ML training
- Have AI-specific safety measures
- Manage model development with robust quality assurance processes
Speaker Bio
Alisher Yuldashev is Head of Security and Privacy Assurance at ASAPP. He is managing a team of security, privacy and compliance professionals building trust with ASAPP’s customers and prospects and managing governance and risk. As a seasoned Trust & Assurance professional currently specializing in AI Safety and Assurance, Alisher will share insights around things to look for when choosing an AI vendor. Prior to ASAPP, Alisher worked at a big-four accounting/consulting firm, where he led teams on various technology risk and security consulting engagements and audits.
