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Instructions
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Report credit card fraud
You are calling a fictional credit card company, Hudson Bank, to ask about an unrecognized charge on your recent credit card statement, shown on the right. In this scenario, GenerativeAgent will walk you through the necessary steps if fraudulent activity was detected on your credit card.When asked to authenticate, you may say any 4-digit PIN.
Approved capabilities for this use case:
Get information on any of the charges on the statement here
File a fraud claim and request a new credit card
Ask questions about policies related to your statement
Try asking this:
Will this affect my credit score?
How does impact my balance or billing cycle?
What’s the process for getting a refund and a new card?
