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‍Nirmal Mukhi and Michael Griffiths

Nirmal Mukhi is the VP & Head of Engineering, GenerativeAgent at ASAPP, where he builds machine learning capabilities and products. Prior to joining ASAPP, Nirmal held leadership positions in engineering and research at IBM, where he was R&D lead for Watson Education, and served as CTO at TRANSFR. He has over 30 publications (with 4500+ citations), 15 patents, and has appeared on a Discovery channel documentary about AI.

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‍Michael Griffiths is a data scientist at ASAPP. He works to identify opportunities to improve the customer and agent experience. Prior to ASAPP, Michael spent time in advertising, ecommerce, and management consulting.

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