Beyond AI agents: The new CX horizon

September 18, 2025

2pm EST / 11am PST

Customer interactions were just the beginning. We are on the brink of their next evolution. Agentic AI set a new standard, but now a breakthrough platform is pushing beyond—turning every conversation into a source of intelligence, every moment into an opportunity for anticipation, and every channel into a coordinated force for growth. This is where automation meets orchestration, where AI learns, explains, and evolves alongside your business. The journey beyond the agent begins here.

Join us on September 18th at 2pm EST.

What you'll learn:

What the future of CX looks like with AI agents

The power of a multi-agent voice experience

How customer interactions will evolve

The tools you need to monitor, deploy, and test safely

Lessons gained from real-world enterprise deployments

Priya Vijayarajendran

Chief Executive Officer, ASAPP

Priya Vijayarajendran currently serves as the Chief Executive Officer of ASAPP. Her strong commitment to transformative technology focuses on building cloud-native, scalable AI products and services, and ensuring strong execution paths with high-performing teams. With over three decades of experience in enterprise product development, product strategy, application development, enterprise architecture, customer co-innovation, services, and field enablement, Priya is a recognized thought leader and a regular speaker at many enterprise computing, data, and AI forums.

Devidas Desai

SVP of Product Management, ASAPP

Devidas Desai is SVP of Product at ASAPP, bringing 20+ years of experience leading product innovation in AI and enterprise communications. He has led development of voice-first AI platforms and large-scale CX solutions across industries. At ASAPP, Devidas drives product strategy and innovation to deliver transformative AI experiences that enhance customer engagement and contact center efficiency.

Register here

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