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Rebook flight after cancellation

GenerativeAgent will help you rebook your flight and upgrade your seat. In your call, you will be greeted and asked for information to verify your account. You can give any last name and 6-digit combination of numbers and letters as your confirmation code.

What to expect:

It adapts to topic changes but stays on task

It won’t reply to out-of-scope questions

Approved capabilities for this use case:

Rebook flight

Upgrade seat to premium economy or first class

Transfer to a live agent when out of scope requests are made

Young woman talking on the phone via speaker.