CX Retail USA Exchange
Join ASAPP at the CX Retail USA Exchange, where senior retail leaders are reimagining customer experience for a future beyond “meeting the customer where they are.” Meet with our team 1:1 and enjoy strategic sessions aimed at helping brands unlock seamless, AI-powered CX that drives long-term growth, not just short-term results.
Let's connect in Jersey City
About the event
The CX Retail USA Exchange brings together the most senior CX, digital, and eCommerce leaders from North America’s top retail brands. This invite-only experience blends high-value networking with customizable agendas—enabling attendees to connect, collaborate, and innovate around the most pressing CX challenges and opportunities.
Meet the Team
Meet the ASAPP team on-site for thoughtful conversations around AI, customer experience, and operational strategy. Whether you're joining us for a scheduled meeting or an informal chat, we're here to share insights and explore opportunities.
What can ASAPP do for you?
GenerativeAgent® is the most capable customer service AI agent you’ve ever met. It resolves complex customer issues on its own over voice or chat. Using an innovative human-AI collaboration model, if it gets stuck, it asks a human for help - without making the customer start over.
Faster service for your customers
GenerativeAgent is on duty 24/7 and scales instantly to meet demand.
First contact resolution
Shorter queues for your agents
Save your human agents for higher-value interactions.
Self-service increase
Lower costs for your contact center
Gain limitless capacity to serve customers without increasing costs.
Cost reduction per chat
