[Webinar] Learn how Assurant is scaling AI in the contact center
Watch on-demand
CCW Customer Contact Week Executive Exchange Logo
August 11-13
Chicago

CCW Executive Exchange Chicago

ASAPP is headed to CCW Executive Exchange Chicago for three days of 1:1 meetings, strategy sessions, and CX innovation with senior leaders. While we’re there, we’re also hosting two exclusive experiences: a private fine-dining dinner at the two-Michelin-starred Oriole and a high-energy afterparty at Budweiser Brickhouse Tavern.

About the event

The CCW Executive Exchange is part of the world's largest customer contact event series. This invitation-only event is built for today's senior CX and Customer Contact Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.

Learn more
What we're up to

AI, CX, and a Side of Fine Dining

Connect with our team

Executive Exchange

CCW Executive Exchange Chicago

Date & Time: August 11–13, 2025

Join ASAPP and CCW at the Radisson Blu Aqua Hotel for three days of curated 1:1 meetings and strategic conversations with senior CX and operations leaders. We’ll be showcasing how AI can drive real outcomes in the contact center.

Private Dining Experience

Invite-Only Dinner at Oriole

Date & Time: August 12 @ 6:30 PM CT

ASAPP is hosting an intimate, invite-only dinner at Oriole, one of Chicago’s top restaurants and a two-Michelin-starred destination. It’s a chance to connect over a six-course tasting menu and meaningful conversation with fellow CX leaders.

After Party

ASAPP After Hours @ Budweiser Brickhouse Tavern

Date & Time: August 12 @ 6:30 PM CT

We're taking over Budweiser Brickhouse Tavern for an evening of drinks, networking, and relaxed conversations just steps from Wrigley Field. It’s the perfect way to unwind, connect with peers, and continue the conversations that matter.

Meet the team

Meet the ASAPP team on-site for thoughtful conversations around AI, customer experience, and operational strategy. Whether you're joining us for a scheduled meeting or an informal chat, we're here to share insights and explore opportunities.

Aaron Fullen
EVP of Sales

What can ASAPP do for you?

GenerativeAgent® is the most capable customer service AI agent you’ve ever met. It resolves complex customer issues on its own over voice or chat. Using an innovative human-AI collaboration model, if it gets stuck, it asks a human for help - without making the customer start over.

Faster service for your customers

GenerativeAgent is on duty 24/7 and scales instantly to meet demand.

First contact resolution

Shorter queues for your agents

Save your human agents for higher-value interactions.

Graph showing a 49% increase in self-service.

Self-service increase

Lower costs for your contact center

Gain limitless capacity to serve customers without increasing costs.

Graph showing a 77% cost reduction per chat.

Cost reduction per chat

GenerativeAgent® communication visualisation.