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The Path to the Agentic Enterprise Starts Here: ASAPP Customer Experience Platform

January 15, 2026
2pm EST
Speakers:
Devidas Desai
SVP of Product Management, ASAPP
Chris Arnold
VP Contact Center Strategy, ASAPP
Justin Mulhearn
Director of Solutions Engineering, ASAPP

About the webinar

The ASAPP Customer Experience Platform is the enterprise foundation for faster resolutions, higher-quality interactions, and customer service that finally feels personal.

The Internet created digital businesses. The smartphone created mobile businesses. The next wave is agentic businesses  -  where AI and humans work as one system to transform customer experience and operational efficiency.

Join us to see how ASAPP is already helping customers build the agentic enterprise today.

What you'll learn:

How agentic AI delivers personalized, VIP treatment for every customer
How to use AI to shift from reactive to proactive customer service
6 essential capabilities to put in your agentic enterprise roadmap
A live demo of a real-world use case
How to phase your adoption journey for maximum ROI and impact

About the speakers

Devidas Desai
SVP of Product Management, ASAPP

Devidas Desai is SVP of Product at ASAPP, bringing 20+ years of experience leading product innovation in AI and enterprise communications. He has led development of voice-first AI platforms and large-scale CX solutions across industries. At ASAPP, Devidas drives product strategy and innovation to deliver transformative AI experiences that enhance customer engagement and contact center efficiency.

Chris Arnold
VP Contact Center Strategy, ASAPP

Prior to ASAPP, Chris spent 20 years leading contact center strategy and technology implementation for Verizon and Alltel, leading staff operations, and managing desktop automation and augmentation.

Justin Mulhearn
Director of Solutions Engineering, ASAPP

Justin currently leads the Solutions Engineering team as ASAPP. He has spent 14 years in CX, with previous experience at Liveperson and IBM. Justin brings a wealth of knowledge on how to make sure your tech stack is set up to help you create the experiences your customers deserve.

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The Path to the Agentic Enterprise Starts Here: ASAPP Customer Experience Platform

Join us to see how ASAPP is already helping customers build the agentic enterprise today.

Download the eBook

What you'll learn

1.

How agentic AI delivers personalized, VIP treatment for every customer

2.

How to use AI to shift from reactive to proactive customer service

3.

6 essential capabilities to put in your agentic enterprise roadmap

1.

How agentic AI delivers personalized, VIP treatment for every customer

2.

How to use AI to shift from reactive to proactive customer service

3.

6 essential capabilities to put in your agentic enterprise roadmap

4.

A live demo of a real-world use case

5.

How to phase your adoption journey for maximum ROI and impact

The Path to the Agentic Enterprise Starts Here: ASAPP Customer Experience Platform

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The ASAPP Customer Experience Platform is the enterprise foundation for faster resolutions, higher-quality interactions, and customer service that finally feels personal.

The Internet created digital businesses. The smartphone created mobile businesses. The next wave is agentic businesses  -  where AI and humans work as one system to transform customer experience and operational efficiency.

Join us to see how ASAPP is already helping customers build the agentic enterprise today.