Organizations today face a tough challenge: meeting rising customer expectations while controlling costs and scaling operations — all without sacrificing service quality. However, 71% of CX leaders report that AI investments have been more costly or unpredictable than expected, with nearly half now in cost-cutting mode.
In this webinar, we’ll break down the ROI equation behind AI-native solutions that deliver meaningful improvements in efficiency, capacity, and customer experience. You’ll also learn how leading companies measure ROI in autonomous AI deployments — from cost savings and containment to reduced repeat contacts and faster resolution times.
Join Stephen Canterbury, Director of Customer Success Management at ASAPP, and Bobby Kovalsky, Senior Manager, Insights and Strategy at ASAPP, as they share real-world lessons and results from successful AI deployments to boost ROI and drive lasting business impact.