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Beyond AI agents: The new CX horizon

September 18, 2025
2pm EST / 11am PST
Speakers:
Priya Vijayarajendran
Chief Executive Officer, ASAPP
Devidas Desai
SVP of Product Management, ASAPP

About the webinar

Customer interactions were just the beginning. We are on the brink of their next evolution. Agentic AI set a new standard, but now a breakthrough platform is pushing beyond—turning every conversation into a source of intelligence, every moment into an opportunity for anticipation, and every channel into a coordinated force for growth. This is where automation meets orchestration, where AI learns, explains, and evolves alongside your business. The journey beyond the agent begins here.

Join us on September 18th at 2pm EST.

What you'll learn:

What the future of CX looks like with AI agents
The power of a multi-agent voice experience
How customer interactions will evolve
The tools you need to monitor, deploy, and test safely
Lessons gained from real-world enterprise deployments

About the speakers

Priya Vijayarajendran
Chief Executive Officer, ASAPP

Priya Vijayarajendran currently serves as the Chief Executive Officer of ASAPP. Her strong commitment to transformative technology focuses on building cloud-native, scalable AI products and services, and ensuring strong execution paths with high-performing teams. With over three decades of experience in enterprise product development, product strategy, application development, enterprise architecture, customer co-innovation, services, and field enablement, Priya is a recognized thought leader and a regular speaker at many enterprise computing, data, and AI forums.

Devidas Desai
SVP of Product Management, ASAPP

Devidas Desai is SVP of Product at ASAPP, bringing 20+ years of experience leading product innovation in AI and enterprise communications. He has led development of voice-first AI platforms and large-scale CX solutions across industries. At ASAPP, Devidas drives product strategy and innovation to deliver transformative AI experiences that enhance customer engagement and contact center efficiency.

Register here

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Download the Guide

Beyond AI agents: The new CX horizon

Discover how CX automation is evolving beyond the agent with ASAPP’s CEO Priya Vijayarajendran and SVP of Product Devidas Desai. Learn how AI can anticipate needs, turn every conversation into intelligence, and orchestrate channels to work together for growth—preparing your contact center for the new CX horizon.

Download the eBook

What you'll learn

1.

What the future of CX looks like with AI agents

2.

The power of a multi-agent voice experience

3.

How customer interactions will evolve

1.

What the future of CX looks like with AI agents

2.

The power of a multi-agent voice experience

3.

How customer interactions will evolve

4.

The tools you need to monitor, deploy, and test safely

5.

Lessons gained from real-world enterprise deployments

Beyond AI agents: The new CX horizon

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Customer interactions were just the beginning. We are on the brink of their next evolution. Agentic AI set a new standard, but now a breakthrough platform is pushing beyond—turning every conversation into a source of intelligence, every moment into an opportunity for anticipation, and every channel into a coordinated force for growth. This is where automation meets orchestration, where AI learns, explains, and evolves alongside your business. The journey beyond the agent begins here.

Join us on September 18th at 2pm EST.