ASAPP achieves HITRUST certification to support regulated enterprises
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A personal AI agent for every customer

Lower service costs and build better connections with your customers. ASAPP CXP gives every customer a dedicated AI agent who knows them and fixes their issues on the first try.

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This is enterprise AI that acts, not just answers

ASAPP CXP was built for the realities of modern enterprises. It connects every channel, system, and customer interaction in one place—safely, intelligently, and in real-time.

Your best agent—every second of every day

GenerativeAgent® understands, reasons, and acts with precision—turning every interaction into a resolved outcome.

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AI you can trust to scale

CXP works with your agents, not against them. Help your agents focus on what only humans do best.

Learn About Human-in-the-Loop

Build on your investment without ripping or replacing

CXP works with your CRM, CCaaS and other core systems so you see value fast.

See our Integrations
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No black boxes—if you can't see it, you can't improve it

See exactly how the AI thinks and acts in every situation with built-in controls for testing, monitoring, and governance.

Learn About Observability
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Trusted by enterprises that can’t afford friction

Leaders like American Airlines, Dish, and JetBlue trust ASAPP to deliver fast, personalized customer service at scale. Learn more about ASAPP customers.

Ensure trust with safe, ethical AI

Learn more about safety and security for ASAPP CXP

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Built-in safety agents

Data governance

Protection against attacks

Safety input controls

Automated testing & QA

Proprietary redaction capabilities