CXFS Connect
Join ASAPP at CXFS Connect, where financial services leaders come together to explore the future of customer experience. Meet with us in Orlando to see how the ASAPP Customer Experience Platform (CXP) gives every customer a personal AI agent—delivering faster resolution, effortless experiences, and governed intelligence across every interaction.
ASAPP takes AI-native® customer service to Orlando
About the event
CXFS Connect Executive Exchange is an intimate, invite-only gathering hosted by WBR Events. Senior CX, contact center, and digital transformation executives participate in curated 1:1 meetings, peer-led discussions, and strategy sessions designed for real outcomes—not vendor pitches.
AI meets financial experience
Meet 1:1
Private meetings and live demos
Attending the Exchange? Request a meeting with our team to learn how FSI organizations use CXP to boost operational efficiency, strengthen compliance, and deliver personalized, governed customer experiences across voice and digital.
Executive roundtable
Building secure and trusted generative AI for contact centers
Join ASAPP for a roundtable on how banks, insurers, and other financial firms are adopting generative AI responsibly. We’ll discuss how to balance innovation with compliance, ensure transparency and oversight in every interaction, and identify “safe-to-try” use cases that build confidence rather than risk.
Meet the team
What can ASAPP do for you?
GenerativeAgent® is the most capable customer service AI agent you’ve ever met. It resolves complex customer issues on its own over voice or chat. Using an innovative human-AI collaboration model, if it gets stuck, it asks a human for help - without making the customer start over.
Faster service for your customers
GenerativeAgent is on duty 24/7 and scales instantly to meet demand.
First contact resolution
Shorter queues for your agents
Save your human agents for higher-value interactions.
Self-service increase
Lower costs for your contact center
Gain limitless capacity to serve customers without increasing costs.
Cost reduction per chat
