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Reservations and bookings use case

Autonomous AI agents for faster, more convenient reservations

Deliver seamless bookings and itinerary changes for your guests—without the wait, the handoffs, or the hassle.

You don’t have to choose between happy customers or lower costs

Top US Airline

↓77%

Reduction in cost per chat using GenerativeAgent

G100 Company

3.2x

Increase in sales generated by contact center

F100 Insurance Company

54%

Containment rate increase within 90 days

We’re here to help you turn wait times into great times

Automate complex requests

GenerativeAgent is a fully autonomous virtual agent that expands your contact center capacity. It handles and resolves complex customer issues independently through easy integrations with your existing tools.

User Interface of GenerativeAgent showing backend automation.

Instant, personalized responses

ASAPP's AI quickly provides accurate, context-aware responses, minimizing wait times and personalizing each interaction. Fully automate interactions with GenerativeAgent or automate up to 80% of live agent responses in our digital chat platform.

User Interface of Messaging Platform showing personalized automatic responses.

Dynamic booking assistance

Automate making, modifying, and cancelling reservations. Easily pull in human supervision over sensitive tasks.

Website of an airplane comapny with chatbot.

Seamless omnichannel experience

Deliver the same experience across phone, web, mobile apps, text, and wherever your customers need to reach you. Unify conversation history so no context is lost along the way.

Image showing 3 different communication channels: voice, web messaging, and SMS.

Predictive upsells and upgrades

Generative AI can analyze customer preferences and past interactions to recommend next steps or add-ons, like upgrades or extended stays.

GenerativeAgent UI showing predictive upsell capabilities.

Data security and compliance

ASAPP is designed for enterprise-grade use cases, adapted for industry-specific regulatory requirements, ensuring secure, compliant, and trustworthy interactions.

Badges from SOC 2 Type II, PCI DSS and NIST.