Why GenerativeAgent

GenerativeAgent takes action to resolve customer issues independently through easy integrations with your existing technology systems. See how you can increase contact center capacity with a fully autonomous virtual agent that solves like a human and scales like software.

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Feature summary

Don’t let the lack of APIs stall your AI agent deployment

Most AI vendors require you to rebuild existing APIs to work with their AI agent. This is where ASAPP takes a different approach.

Product guide

Preparing your contact center for HILA™, the Human-in-the-Loop Agent

This guide provides an overview of the key issues you’ll need to consider to get the greatest value out of the relationship between GenerativeAgent and the human in the loop.

Use case

Proving the value: A major global airline takes off with GenerativeAgent®

See how a major airline scaled faster, more accurate customer service in weeks with ASAPP’s GenerativeAgent.