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Proving the value: A major global airline takes off with GenerativeAgent®

A major global airline partnered with ASAPP to elevate its customer service. With the GenerativeAgent use case launched in just four weeks, the airline delivered 4x faster resolution, 26x fewer errors, and cut costs by $0.80 per interaction compared to its existing virtual assistant. The result: faster, more accurate service and a clear path to scale.

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Proving the value: A major global airline takes off with GenerativeAgent®

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