GenerativeAgent demo

See how GenerativeAgent, an autonomous AI agent, takes action—identifying customer intent, checking a customer's ID, getting answers from a human agent when needed, and offering a targeted promotion—in this product demonstration.

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Product guide

Practical guide for planning your GenerativeAgent® deployment

This guide offers a starting point to align your team, define your goals, identify use cases, and lay the groundwork for GenerativeAgent so you can realize value quickly.

Feature summary

Human-in-the-loop agent (HILA): supporting AI supporting customers

See how ASAPP's human-in-the-loop design puts humans where they matter most—supporting smarter AI with GenerativeAgent®

Navigating the unpredictable: How airlines tackle the toughest CX problems with GenerativeAgent

Case study

Navigating the unpredictable: How airlines tackle the toughest CX problems with GenAgent

See how GenerativeAgent helps airline contact centers handle unpredictable surges in inquiries and reduce costs in a highly competitive industry.