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ASAPP AI Drives Digital Adoption in JetBlue's CX Transformation

JetBlue partnered with ASAPP to transform its customer support with AI, driving a 5x increase in digital engagement and saving thousands of workforce hours. With AI-powered virtual agents achieving a 45% containment rate, JetBlue’s crewmembers can focus on more complex customer needs. See how AI is making a real impact—read the full case study.

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ASAPP AI Drives Digital Adoption in JetBlue's CX Transformation

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