ASAPP Differentiators for Generative Agent
High-Quality Service
ASAPP’s Generative Agent technology handles routine customer inquiries with intelligent, accurate responses, maintaining a low hallucination rate of 1-3%.
Scalability
Scale your support operations easily with ASAPP’s Generative Agent technology, providing significant cost savings while ensuring high-quality service.
Brand Consistency
ASAPP’s technology ensures that all customer interactions reflect your company’s voice and remain aligned with your latest policies and updates.
Always Available
ASAPP’s Generative Agents are available 24/7, providing reliable and consistent support across all channels, with intelligent escalation to human agents when needed.
Secure & Compliant
With enterprise-level security, ASAPP’s Generative Agents ensure that all customer data is handled securely and in compliance with industry standards.
Seamless Integration
Integrate ASAPP’s Generative Agent technology with your existing customer service platforms and workflows effortlessly.
Leading brands use ASAPP’s Generative Agent technology to enhance customer service quality and operational efficiency.
"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Take a product tour to explore how ASAPP’s Generative Agent technology can elevate your customer support operations.
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
Chat & Self-Service Platform
ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.
