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AI Customer service software

Transform Your Customer Service with ASAPP

ASAPP’s AI customer service software automates routine support tasks, boosts agent efficiency, and ensures a superior customer experience.

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ASAPP Differentiators for AI Customer Service Solutions

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Automation

Automate low-level support tasks such as FAQs and ticket routing, freeing up your agents to focus on high-value interactions, improving service quality and speed.

Scalable Solutions

ASAPP’s software is designed to scale as your business grows, ensuring you can meet customer demands without increasing operational costs.

Multichannel

Deliver a seamless and consistent customer service experience across voice, chat, and other channels with ASAPP’s AI-powered platform.

Real-Time Analytics

Track agent performance, customer satisfaction, and operational metrics in real-time, optimizing performance continuously

Top-Level Security

Safeguard your customers' data with ASAPP’s enterprise-grade security and compliance features.

Easy Integration

ASAPP easily integrates with your existing CRM and customer support systems for a smooth, hassle-free deployment.

Resources

Explore more about how AI can transform customer service with ASAPP

Read our case studies, blogs, and articles

GenerativeAgent launch keynote thumbnail image.

The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE
32 MINUTES
Thumbnail for an ebook called "A practical framework for Generative AI in your contact center".

Learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.

ebook
5 minutes
Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook
5 minutes
dON’T TAKE OUR WORD FOR IT

Why leading brands love ASAPP

Leading companies use ASAPP’s AI customer service software to drive efficiency and improve satisfaction.

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Real results

"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."

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Rich Geraffo, Vice President and Managing Director
AWS North America
Real results

"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."

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Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results

"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”

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Andrew Duncan, CEO
Infosys Consulting
PRODUCT TOUR

See ASAPP in Action

See how ASAPP’s AI-powered platform can transform your customer service operations. Take a product tour today.

GenerativeAgent

Automate resolutions, not just conversations

GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.

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ASAPPMessaging

Chat & Self-Service Platform

ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.

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Contact Us

Let’s talk about how ASAPP can help you:

  • Automate routine customer inquiries
  • Enhance agent productivity
  • Improve customer satisfaction
  • Reduce operational costs

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