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CCW Executive Exchange August
Contact center leaders don't need another AI pitch. They need proof it works when the queue is long and the stakes are real. Join ASAPP at CCW Executive Exchange in Chicago to see what AI your contact center can actually trust at scale.
Join us for CCW Executive Exchange in Chicago, August 5-7
About the event
CCW Executive Exchange brings together senior contact center leaders for three days of 1:1 meetings, peer conversations, and candid discussion on where AI is actually delivering for customer experience. ASAPP will be on-site at the Radisson Blu Aqua Hotel for the full exchange, plus a Cubs game kickoff the night before.
Kicking things off with the Cubs, then three days of 1:1s.
The exchange kicks off with a night at Wrigley Rooftops for Cubs vs. Dodgers, then moves into three days of scheduled 1:1 meetings at the Radisson Blu Aqua Hotel. No keynote from ASAPP this time. Instead, our team is there for direct conversations on what it takes to run AI in production, at scale, without losing trust.
Meet the team
Justin currently leads the Solutions Engineering team as ASAPP. He has spent 14 years in CX, with previous experience at Liveperson and IBM. Justin brings a wealth of knowledge on how to make sure your tech stack is set up to help you create the experiences your customers deserve.
What can ASAPP do for you?
GenerativeAgent® is the most capable customer service AI agent you’ve ever met. It resolves complex customer issues on its own over voice or chat. Using an innovative human-AI collaboration model, if it gets stuck, it asks a human for help - without making the customer start over.
Faster service for your customers
GenerativeAgent is on duty 24/7 and scales instantly to meet demand.
First contact resolution
Shorter queues for your agents
Save your human agents for higher-value interactions.
Self-service increase
Lower costs for your contact center
Gain limitless capacity to serve customers without increasing costs.
Cost reduction per chat
