Platform

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A fully conversational generative AI voice and chat agent.

Address agent productivity, low digital adoption, and insights limitations.

Transcribe every call with the world's most accurate speech-to-text technology.

Automate call summaries for all your customer interactions.

Improve agent productivity with automated responses.

FEATURED

We are honored to be named not only a leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024 report, but to be called “this market’s undisputed leader in AI-led innovation.”

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Results

Solutions

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Real-time Agent Assist

Improve support with real-time agent assistance for faster resolutions and better performance.

Agent Productivity

Boost productivity by automating simple tasks and supporting agents in complex conversations.

Speech Analytics

Unlock insights from customer calls with real-time speech analytics, improving transcription accuracy and agent performance.

Agent Retention

Reduce churn with AI-powered tools that automate tasks, support complex interactions, and provide real-time insights to improve their performance.

Self-service Insights

Analyze detailed workflows and interactions to identify and automate repetitive tasks for increased efficiency.

Sales Productivity

Enhance sales productivity with ASAPP by automating tasks, providing real-time insights, and intelligent sales assistance.

Quality Management

Enhance customer service with real-time quality management, featuring live dashboards, automated notes, and activity analysis.

CSAT Improvement

Improve CSAT with GenerativeAgent™ handling queries and AutoSummary™ providing sentiment analysis, reducing training costs and turnover.

FEATURED

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Resources

About ASAPP

Patents

Research Papers

Documentation

ASAPP in the News

Careers

FEATURED

Join Guest Speaker, Forrester Senior Analyst Christina McAllister, for a research-based perspective on AI in CX and a discussion with Ted Burke, VP of Product Management at ASAPP, on how Generative AI may reshape CX infrastructure and how to prepare for the change.

Company

Watch the GenerativeAgent™ Launch Event

GenerativeAgent™, a fully conversational generative AI voice and chat agent that you can trust to represent your brand, has arrived. Get the livestream of our launch event here.

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