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Virtual Agents

Enhance Customer Support with Virtual Agents

ASAPP’s Virtual Agents provide intelligent, scalable, and cost-effective customer support. They are available 24/7, always aligned with your brand, and know exactly when to escalate to human agents.

ASAPP Differentiators for Virtual Agents

High-Quality Support

ASAPP’s Virtual Agents operate around the clock, ensuring that your customers always have access to fast, intelligent, and accurate support—whenever they need it.

Brand Consistency

Our Virtual Agents are always on-brand and up-to-date with your company’s policies, ensuring that every customer interaction is consistent and in line with your messaging.

Cost-Efficient

ASAPP’s Virtual Agents help you manage high volumes of customer inquiries efficiently, reducing operational costs while maintaining the quality of service.

Intelligent Escalation

Virtual Agents know when to escalate complex issues to a human agent. Intelligent escalation ensures that customers receive the most appropriate support.

Low Hallucination Rate

With a 1-3% hallucination rate, ASAPP’s Virtual Agents ensure that your customers receive accurate and reliable responses while maintaining operational efficiency.

Seamless Integration

Integrate Virtual Agents into your existing CRM, helpdesk, and communication tools, ensuring minimal disruption while maximizing your customer support capabilities.