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AI Customer Support

The AI Advantage for High-Performing Contact Centers

With ASAPP, you can automate repetitive tasks, allowing your agents to focus on more complex issues, all while enhancing your customer experience.

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ASAPP Differentiators for AI Support

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Boost Efficiency

Automate common customer interactions and free up your team to focus on critical tasks. ASAPP’s AI-native solutions increase productivity and reduce wait times.

Smart Routing

Our platform ensures that each customer query is directed to the right agent or AI assistant based on the issue type, improving response times and accuracy.

Multichannel

From chat to voice to email, ASAPP’s AI integrates seamlessly across all channels for a consistent and efficient customer experience.

Instant Analytics

Monitor customer satisfaction, performance metrics, and real-time feedback to continuously improve your support operations.

Enterprise-grade

ASAPP’s platform is designed to meet the highest standards of security and compliance, protecting sensitive customer data.

Easy Integration

ASAPP integrates effortlessly with your existing CRM and customer service platforms to enhance your workflows without disruption.

Resources

Learn more about AI support and how ASAPP can help improve your support operations.

Check out our latest blogs and case studies.

GenerativeAgent launch keynote thumbnail image.

The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE
32 MINUTES
Thumbnail for an ebook called "A practical framework for Generative AI in your contact center".

Learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.

ebook
5 minutes
Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook
5 minutes
dON’T TAKE OUR WORD FOR IT

Why leading brands love ASAPP

ASAPP empowers enterprises around the world to scale their customer support with AI solutions that drive efficiency and customer satisfaction.

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Real results

"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."

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Rich Geraffo, Vice President and Managing Director
AWS North America
Real results

"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."

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Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results

"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”

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Andrew Duncan, CEO
Infosys Consulting
PRODUCT TOUR

Want to see how AI can enhance your customer support operations?

Check out our product tour to explore the powerful features of ASAPP’s AI platform.

GenerativeAgent

Automate resolutions, not just conversations

GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.

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ASAPPMessaging

Chat & Self-Service Platform

ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.

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Contact Us

Let’s talk about how ASAPP can help you:

  • Automate routine customer queries
  • Enhance agent productivity with AI
  • Improve your support team’s efficiency
  • Reduce operational costs

Complete this form to schedule your introductory call.