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AI Support Agent

Help Your Team with AI Support Agents

ASAPP’s AI support agents automate routine customer interactions, boosting efficiency and allowing human agents to focus on higher-value tasks.

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ASAPP Differentiators for AI Support

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Automate with Ease

Let AI agents handle common inquiries, ticketing, and FAQs, increasing agent productivity and reducing wait times.

Real-Time Assist

ASAPP’s AI support agents suggest solutions and escalate complex issues to humans, improving service speed and quality.

Seamlessly Integrate

Easily integrate AI support agents into your current CRM and helpdesk systems, ensuring minimal disruption.

Scalability

ASAPP’s AI support agents can manage high volumes of requests, making it easy to scale your operations during peak times.

Real-Time Analytics

Track key metrics like agent productivity, customer satisfaction, and more with ASAPP’s data-driven insights.

Enterprise-grade

Safeguard sensitive customer data with ASAPP’s robust security and compliance features.

Resources

Dive into more insights about AI support agents with our blogs and case studies.

Check out our latest blogs and case studies.

GenerativeAgent launch keynote thumbnail image.

The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE
32 MINUTES
Thumbnail for an ebook called "A practical framework for Generative AI in your contact center".

Learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.

ebook
5 minutes
Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook
5 minutes
dON’T TAKE OUR WORD FOR IT

Why leading brands love ASAPP

Leading enterprises use ASAPP to enhance their support teams and deliver better customer experiences through AI.

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Real results

"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."

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Rich Geraffo, Vice President and Managing Director
AWS North America
Real results

"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."

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Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results

"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”

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Andrew Duncan, CEO
Infosys Consulting
PRODUCT TOUR

Want to see how AI can enhance your customer support operations?

Check out our product tour to explore the powerful features of ASAPP’s AI platform.

GenerativeAgent

Automate resolutions, not just conversations

GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.

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ASAPPMessaging

Chat & Self-Service Platform

ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.

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Contact Us

Let’s talk about how ASAPP can help you:

  • Lower operational costs without sacrificing quality
  • Improve customer satisfaction at scale
  • Maximize the value of every interaction
  • Extract actionable insights from every call

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