ASAPP Differentiators for AI Support
Automated Task Handling
Let AI support agents handle routine tasks like FAQs, ticketing, and basic troubleshooting, freeing up your human agents for more complex queries.
Boost Agent Efficiency
ASAPP’s AI support agents assist human agents with real-time suggestions and escalations, improving response times and resolution efficiency.
Seamless Tech Integrations
Easily integrate AI support agents with your existing systems to ensure smooth workflows without disrupting your current processes.
Scalable to Meet Demand
Scale your support operations without hiring additional agents. ASAPP’s AI agents can handle spikes in demand effortlessly.
Real-Time Analytics & Insights
Gain valuable insights into performance and service outcomes with ASAPP’s in-depth analytics and reporting.
Security & Compliance
Protect your customers’ data with ASAPP’s enterprise-grade security and compliance measures.
Why leading brands love ASAPP
Top brands trust ASAPP’s AI support agents to enhance agent productivity and improve service quality.
"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Want to see AI in action?
Explore how ASAPP can enhance your customer care by taking a product tour.
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
Chat & Self-Service Platform
ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.
