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AI Customer Service Platform

Elevate Your Customer Service with ASAPP

ASAPP’s AI-native platform helps businesses automate and scale customer service operations, improving both agent efficiency and customer satisfaction.

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ASAPP Differentiators for AI Customer Service Solutions

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Automation

Automate basic customer queries and tasks to free up agents for more complex issues, improving service efficiency.

Scale with Ease

ASAPP scales with your business, allowing you to handle growing customer demands without increasing operational costs.

Multichannel

Provide consistent customer service across all channels—voice, chat, and more—with ASAPP’s unified AI platform.

Instant Analytics

Make quick adjustments by accessing real-time insights into customer interactions, agent performance, and service outcomes.

Enterprise-Grade

Protect sensitive customer data with ASAPP’s high-level security and compliance standards

Seamless Integration

ASAPP works with your CRM, helpdesk, and other tools for a seamless customer service experience.

Resources

Learn how ASAPP’s AI platform can transform your customer service operations.

Check out our latest blogs, case studies, and more.

GenerativeAgent launch keynote thumbnail image.

The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE
32 MINUTES
Thumbnail for an ebook called "A practical framework for Generative AI in your contact center".

Learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.

ebook
5 minutes
Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook
5 minutes
dON’T TAKE OUR WORD FOR IT

Why leading brands love ASAPP

Leading enterprises use ASAPP to enhance their customer service outcomes through the power of AI, driving better customer experiences and improving efficiency.

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Real results

"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."

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Rich Geraffo, Vice President and Managing Director
AWS North America
Real results

"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."

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Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results

"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”

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Andrew Duncan, CEO
Infosys Consulting
PRODUCT TOUR

See ASAPP in Action

See how ASAPP’s AI-powered platform can transform your customer service operations. Take a product tour today.

GenerativeAgent

Automate resolutions, not just conversations

GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.

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ASAPPMessaging

Chat & Self-Service Platform

ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.

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Contact Us

Let’s talk about how ASAPP can help you:

  • Automate routine customer inquiries
  • Boost agent efficiency with AI
  • Enhance customer service outcomes
  • Lower operational costs

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