Uplevel Your Customer Service with Agentic AI
ASAPP’s Agentic AI brings intelligent decision-making to customer support. Provide 24/7 service that’s always on-brand, up-to-date with your policies, and capable of knowing when to escalate issues to human agents.
ASAPP Differentiators for Agentic AI
Intelligent Decision-Making
ASAPP’s Agentic AI technology is designed to make smart decisions about when to escalate issues to human agents, ensuring that your customers receive the best support at the right time.
Always On and Up-to-Date
Agentic AI provides continuous service availability, keeping your customer support up-to-date with your latest policies, company values, and product information.
Cost-Efficient, High-Quality Automation
By automating routine interactions, ASAPP’s Agentic AI reduces operational costs while ensuring high-quality service that is aligned with your brand.
24/7 Availability with Human Escalation
ASAPP’s Agentic AI works around the clock, always ready to provide support, while intelligently knowing when a more complex issue needs a human touch.
Security and Compliance
Protect your customers’ data with ASAPP’s security-first approach. Our solutions are built with industry-leading encryption and regulatory compliance in mind.
Easy Integration into Existing Systems
ASAPP’s Agentic AI integrates easily with your current CRM, helpdesk, and customer service tools, making it easy to enhance your support infrastructure.
The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.
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Figuring out how to get started with a generative Al agent might seem like a daunting task. But it doesn't have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.
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Download the ebook to learn what a holistic generative AI strategy looks like for your contact center. You’ll discover how AI can behave like your best agents, a framework to get started, and how to use AI to achieve transformative results.
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See how ASAPP’s Agentic AI can enhance your customer support operations. Take our interactive product tour today!
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