ASAPP Differentiators for Agentic AI
Smart Decision-Making
ASAPP’s Agentic AI is designed to intelligently know when to escalate to human agents. This technology enhances service quality and ensures your customers receive the right support.
Always On, Always On-Brand
Agentic AI is available 24/7, providing consistent support that’s always aligned with your brand’s voice and policies.
Cost-Efficient with High Quality
Automate routine support tasks while maintaining a high level of service quality, reducing the need for additional agents and improving ROI.
Seamless Human Escalation
Our Agentic AI ensures that customers receive a smooth transition to human agents when needed, improving the customer experience without sacrificing efficiency.
Security & Compliance
With ASAPP’s top-tier security and compliance framework, your customer data is protected, ensuring peace of mind for your organization and customers alike.
Effortless Tech Integration
ASAPP’s Agentic AI technology integrates easily with your existing tools, such as CRM platforms and customer service systems, allowing for a seamless customer support upgrade.
Learn more about how ASAPP’s Agentic AI is transforming customer service.
See how ASAPP’s Agentic AI technology is helping companies.
"GenerativeAgent™ provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
"ASAPP’s GenerativeAgent™ provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
See ASAPP’s Agentic AI in Action
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
Chat & Self-Service Platform
ASAPPMessaging drives digital adoption through self-service automation and agent efficiency.
