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Investment News:

The AI Cloud
for Contact Centers

The largest companies in the world are partnering with ASAPP to transform their customer experience with our APIs and applications to multiply agent productivity, operationalize real-time intelligence, and delight every customer.

ASAPP - American Airlines
ASAPP - Charter Spectrum
ASAPP - EY
ASAPP - Assurant
ASAPP - jetBlue
ASAPP - Astound powered by RCN
ASAPP - dish
Products

Use state-of-the-art AI services within your current CX stack

Go live in days. Start realizing ROI on day 1.

World-class AI research team

“We’re building deep learning models that can learn the nuances of conversation well enough to predict what the agent needs to say next.”

Success at scale

Our customers achieve extraordinary results

ASAPP - Agent Productivity

↑86%

Increase in agent productivity for an F500 company

ASAPP - Cost Per Interaction

↓52%

Reduction in cost per interaction for an F100 company

ASAPP - First Contact Resolution

↑138%

Increase in first contact resolution for an F100 company

ASAPP - NPS

↑45%

Increase in NPS for a G100 company

ASAPP - Sales Productivity

↑3.2X

Increase in sales productivity for a G100 company

ASAPP - Organizational Throughput

↑127%

Increase in organizational throughput for an F500 company

See more real results from ASAPP customers across industries. Get the report.

Customer perspective

“Implementation was so fast. Reps were very comfortable using it—and we started to see immediate value”

ASAPP - American Airlines
Implementation

It’s easy to get started

Documentation

Get details on how to use our APIs, SDKs, and browser plug-ins

 
Tech Brief

Read: AI for the Contact Center, 5 Key Considerations

 
Additional Resources

There’s lots here for you to explore and learn more.

 
Ready to talk?

Let us show you how easy it is to get started

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