The first AI-native digital customer service platform
Scale digital capacity. Drive adoption and self-service. Gain the benefits of end-to-end AI. All at a lower cost to serve.
AI-native® customer service for the enterprise contact center
Scale with AI. Supervise with human insight. Get better CX at a lower cost.
Get more value from your AI investments
AI accelerates your existing processes.
AI-native customer service drives value for your business.
Multiply contact center capacity
Dramatically expand capacity with AI that automates complex customer interactions and collaborates with your team for better service at scale.
Slash customer service costs
Slash handle times, increase productivity, and fully automate even complex interactions for a lower cost to serve.
Build loyalty with satisfying CX
Give customers what they want – faster resolutions with convenient, personalized service over voice or chat, 24/7.
Maximize AI investment returns
Basic bots and agent augmentation deliver limited returns. Get exponentially more value with automated service that scales to meet demand.
Multiply contact center capacity
Dramatically expand capacity with AI that automates complex customer interactions, collaborates with your team, and supports agents in real time.
Slash customer service costs
Slash handle times, increase productivity, and fully automate even complex interactions for a lower cost to serve.
Build loyalty with satisfying CX
Give customers what they want – faster resolutions with convenient, personalized service over voice or chat, with humans or AI agents.
Get more out of every agent
Make every agent a great agent with real-time support and dynamic concurrency controls to help manage multiple interactions without burnout.
Fully automate complex customer interactions
GenerativeAgent® is the most capable customer service AI agent you’ve ever met. It resolves complex customer issues on its own over voice or chat. Using an innovative human-AI collaboration model, if it gets stuck, it asks a human for help - without making the customer start over.
Faster service for your customers
GenerativeAgent is on duty 24/7 and scales instantly to meet demand.
First contact resolution
Shorter queues for your agents
Save your human agents for higher-value interactions.
Self-service increase
Lower costs for your contact center
Gain limitless capacity to serve customers without increasing costs.
Cost reduction per chat
Why ASAPP
If you want to speak like an AI-native, you need to learn from an AI-native. We speak AI for customer service.
1
Built for enterprise scale
Handles high volumes, legacy systems, and strict security with ease.
2
Made for contact centers
Fits seamlessly into your CX stack and is easy to manage and fine-tune.
3
Safety-first architecture
Built with safety at its core, not bolted on after.
4
Smarter every day
Learns from every interaction to deliver better outcomes over time.
Trusted by industry leaders
“ASAPP’s focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes.”
“ASAPP’s focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes.”
