Patent Notice

ASAPP products may be covered by the following patents:

• METHOD FOR PRODUCING A SPEECH RENDITION OF TEXT FROM DIPHONE SOUNDS
  6,879,957 (https://patents.google.com/patent/US6879957B1/en)
• PROCESS AND SYSTEM FOR THE SEMANTIC SELECTION OF DOCUMENT TEMPLATES
  7,492,949 (https://patents.google.com/patent/US7492949B1/en)
• METHOD AND APPARATUS TO GENERATE AUDIO VERSIONS OF WEB PAGES
  8,838,673 (https://patents.google.com/patent/US8838673B2/en)
• AUTOMATIC CALIBRATION OF COMMAND-DETECTION THRESHOLDS
  8,990,079 (https://patents.google.com/patent/US8990079B1)
• AUTOMATICALLY RESPONDING TO A REQUEST OF A USER
  9,715,496 (https://patents.google.com/patent/US9715496B1/en)
• AUTOMATICALLY SUGGESTING RESPONSES TO A RECEIVED MESSAGE
  9,805,371 (https://patents.google.com/patent/US9805371B1/en)
• AUTOMATICALLY SUGGESTING COMPLETIONS OF TEXT
  9,807,037 (https://patents.google.com/patent/US9807037B1/en)
• METHOD, MEDIUM, AND SYSTEM FOR RESPONDING TO CUSTOMER REQUESTS WITH STATE TRACKING
  9,892,414 (https://patents.google.com/patent/US9892414B1/en)
• USING SEMANTIC PROCESSING FOR CUSTOMER SUPPORT
  10,083,451 (https://patents.google.com/patent/US10083451B2/en)
• DETECTING EVENTS FROM CUSTOMER SUPPORT SESSIONS
  10,097,690 (https://patents.google.com/patent/US10097690B1/en)
• WORD HASH LANGUAGE MODEL
  10,109,275 (https://patents.google.com/patent/US10109275B2/en)
• REMOVING PERSONAL INFORMATION FROM TEXT USING A NEURAL NETWORK
  10,169,315 (https://patents.google.com/patent/US10169315B1/en)
• UPDATING NATURAL LANGUAGE INTERFACES BY PROCESSING USAGE DATA
  10,210,244 (https://patents.google.com/patent/US10210244B1/en)
• DETECTING EVENTS FROM CUSTOMER SUPPORT SESSIONS
  10,334,106 (https://patents.google.com/patent/US10334106B1/en)
• ASSISTING ENTITIES IN RESPONDING TO A REQUEST OF A USER
  10,387,888 (https://patents.google.com/patent/US10387888B2/en)
• AUTOMATICALLY SUGGESTING RESOURCES FOR RESPONDING TO A REQUEST
  10,453,074 (https://patents.google.com/patent/US10453074B2/en)
• WORD HASH LANGUAGE MODEL
  10,482,875 (https://patents.google.com/patent/US10482875B2/en)
• MAINTAINING QUALITY OF CUSTOMER SUPPORT MESSAGES
  10,489,792 (https://patents.google.com/patent/US10489792B2/en)
• AUTOMATING COMMUNICATIONS USING AN INTENT CLASSIFIER
  10,497,004 (https://patents.google.com/patent/US10497004B2/en)
• UPDATING NATURAL LANGUAGE INTERFACES BY PROCESSING USAGE DATA
  10,515,104 (https://patents.google.com/patent/US10515104B2/en)
• USING SEMANTIC PROCESSING FOR CUSTOMER SUPPORT
  10,535,071 (https://patents.google.com/patent/US10535071B2/en)
• SUGGESTING RESOURCES USING CONTEXT HASHING
  10,650,311 (https://patents.google.com/patent/US10650311B2/en)
• ASSISTING ENTITIES IN RESPONDING TO A REQUEST OF A USER
  10,733,614 (https://patents.google.com/patent/US10733614B2/en)
• PROCESSING COMMUNICATIONS USING A PROTOTYPE CLASSIFIER
  10,747,957 (https://patents.google.com/patent/US10747957B2/en)
• USING A NEURAL NETWORK TO OPTIMIZE PROCESSING OF USER REQUESTS
  10,762,423 (https://patents.google.com/patent/US10762423B2/en)
• AUTOMATED UPSELLS IN CUSTOMER CONVERSATIONS
  10,885,529

Other patents are pending.