ASAPP achieves HITRUST certification to support regulated enterprises

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Guide to AI Customer Service Agents Evaluating Generative AI Agents Safety with Generative AI Agents Buyer’s Guide to CX AI Agents

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Why ASAPP

September 13, 2021

Contact Centers Need to Do More to Keep Talent

Destination CRM

Contact Centers Need to Do More to Keep Talent

September 12, 2021

This is how AI is disrupting call centres

This is how AI is disrupting call centres

September 10, 2021

New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation

New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation

September 9, 2021

How To Beat Google and Facebook in the War for AI Talent

DataDrivenInvestor

How To Beat Google and Facebook in the War for AI Talent

September 5, 2021

Action-Based Conversations Dataset: Task-Oriented Dialogue Systems Could Be Better

Action-Based Conversations Dataset: Task-Oriented Dialogue Systems Could Be Better

August 31, 2021

Call center agents interested in, but wary of, automation

Call center agents interested in, but wary of, automation

August 17, 2021

ASAPP Chief Scientist talks AI

ASAPP Chief Scientist talks AI

Do We Really Have a Voice of The Customer Program Without AI?

Do We Really Have a Voice of The Customer Program Without AI?

ASAPP’s CLIP dataset helps train AI to read clinical notes more efficiently

ASAPP’s CLIP dataset helps train AI to read clinical notes more efficiently

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