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Published on
July 13, 2020

Why its so challenging to map Agent Journeys

Ryan McDonald

CX teams use ASAPP's generative AI to automate, boost agent productivity, & uncover insights.

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back to blog
Published on
July 13, 2020

Why its so challenging to map Agent Journeys

Ryan McDonald

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About the author

Ryan McDonald

Ryan McDonald, PHD, is Chief Scientist at ASAPP

Why its so challenging to map Agent Journeys

Authors: 
Ryan McDonald

Ryan McDonald, PHD, is Chief Scientist at ASAPP

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