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Meet CX challenges with the power of AI

As a customer experience leader you face many competing expectations. Reduce costs, grow revenue—and increase customer satisfaction at the same time. Improve all your metrics while training and retaining your agents. Get more value from your customer contact data. The list goes on.

Our suite of AI services and applications can help you achieve breakthrough results across the board.

Optimize support and sales with AI integrated into every workflow

ASAPP - Agent effectiveness
Improve agent
effectiveness

by providing live real-time agent assist throughout every interaction

ASAPP - Agent efficiency
Increase agent
efficiency

by using AI-driven automation to help agents navigate complex workflows

ASAPP - Grow revenue retention
Grow revenue
and retention

by helping agents say and do the right thing at the right time

ASAPP - Build better self service
Build better
self service

by engaging machine learning to inform your virtual agent channels

Maximize operational performance with deeper insights from machine learning

ASAPP - Speech analytics
Elevate speech
analytics

by transcribing every call in real time with a high level of accuracy

ASAPP - CSAT
Improve CSAT
scores

by providing fast, accurate issue resolution and helpful sales recommendations

ASAPP - Quality management
Advance quality
management

by using real-time insights to coach agents’ performance

ASAPP - Reduce agent attrition
Reduce agent
attrition

by providing better training, meaningful support, and tools your team will love

Better together

Engage our AI services and get more from your existing tech investments

Our services work with the tech you have now to take support and sales efficiency to new heights.

ASAPP - Engage our AI services and get more 
from your existing tech investments
ASAPP - Engage our AI services and get more 
from your existing tech investments

Let us show you how to meet your CX challenges

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