skip to Main Content
Investment News:
Patents

Our research is advancing the state of the art in AI

Title

Patent Number

Link

Method for Producing a Speech Rendition of Text from Diphone Sounds

Patent Number

6,879,957

Process and System for the Semantic Selection of Document Templates

Patent Number

7,492,949

Method and Apparatus to Generate Audio Versions of Web Pages

Patent Number

8,838,673

Automatic Calibration of Command-Detection Thresholds

Patent Number

8,990,079

Automatically Responding to a Request of a User

Patent Number

9,715,496

Spotlight

Fast Neural Network Implementations by Increasing Parallelism of Cell Computations

ASAPP Patent - Fast Neural Network Implementations by Increasing Parallelism of Cell Computations

Advances in technology for implementing artificial neural networks for natural language processing have greatly increased their performance. At the same time, these advances have greatly increased the computing resources and time needed to train these networks. Our patented method for implementing neural networks reduces training time and compute costs by allowing for greater parallelization of computations. The trained neural network may be applied to a wide variety of applications, such as performing speech recognition, determining a sentiment of text, determining a subject matter of text, answering a question in text, or translating text to another language.

ASAPP Patent - Fast Neural Network Implementations by Increasing Parallelism of Cell Computations

Title

Patent Number

Link

Automatically Suggesting Response to a Received Message

Patent Number

9,805,371

Automatically Suggesting Completions of Text

Patent Number

9,807,037

Method, Medium, and System for Responding to Customer Requests with State Tracking

Patent Number

9,892,414

Using Semantic Processing for Customer Support

Patent Number

10,083,451

Detecting Events from Customer Support Sessions

Patent Number

10,097,690

Spotlight

Identifying Representative Conversations Using a State Model

ASAPP Patent - Identifying Representative Conversations Using a State Model

Discovering and prioritizing conversation patterns for automation can be a daunting challenge. Conversations may have varying flows (e.g., different ordering of messages in exchanging relevant information) and language, so automated techniques may not perform well in extracting valuable information. Our patented method for discovering and distilling conversational patterns overcomes this challenge. We condense a large collection of possible conversational flows to a much smaller number of representative flows, compute the distance between them, and cluster them using the distances. Representative conversations can then be presented to a user to review and prioritize automation.

Title

Patent Number

Link

Word Hash Language Model

Patent Number

10,109,275

Removing Personal Information from Text Using a Neural Network

Patent Number

10,169,315

Updating Natural Language Interfaces by Processing Usage Data

Patent Number

10,210,244

Detecting Events from Customer Support Sessions

Patent Number

10,334,106

Assisting Entities in Responding to a Request of a User

Patent Number

10,387,888

Automatically Suggesting Resources for Responding to a Request

Patent Number

10,453,074

Word Hash Language Model

Patent Number

10,482,875

Maintaining Quality of Customer Support Messages

Patent Number

10,489,792

Automatic Communication Using an Intent Classifier

Patent Number

10,497,004

Updating Natural Language Interfaces by Processing Usage Data

Patent Number

10,515,104

Using Semantic Processing for Customer Support

Patent Number

10,535,071

Suggesting Resources Using Context Hashing

Patent Number

10,650,311

Assisting Entities in Responding to a Request of a User

Patent Number

10,733,614

Processing Communications Using a Prototype Classifier

Patent Number

10,747,957

Using a Neural Network to Optimize Processing of User Requests

Patent Number

10,762,423

Automated Upsells in Customer Conversations

Patent Number

10,885,529

Identifying Representative Conversations Using a State Model

Patent Number

10,984,781

Fast Neural Network Implementations by Increasing Parallelism of Cell Computations

Patent Number

11,106,975

System, Method, and Computer Program for Creating a Complete Transcription of an Audio Recording from Separately Transcribed Redacted and Unredacted Words

Patent Number

11,138,970

Other Patents are Pending.

Back To Top