A fully conversational generative AI voice and chat agent.
Address agent productivity, low digital adoption, and insights limitations.
Transcribe every call with the world's most accurate speech-to-text technology.
Automate call summaries for all your customer interactions.
Improve agent productivity with automated responses.
Experience GenerativeAgent in action—an AI voice and chat agent as capable as your best human agent. In this interaction, you’ll see a customer asking for information about their bill.Let’s see how it handles customer care safely and autonomously.
Improve support with real-time agent assistance for faster resolutions and better performance.
Boost productivity by automating simple tasks and supporting agents in complex conversations.
Unlock insights from customer calls with real-time speech analytics, improving transcription accuracy and agent performance.
Reduce churn with AI-powered tools that automate tasks, support complex interactions, and provide real-time insights to improve their performance.
Analyze detailed workflows and interactions to identify and automate repetitive tasks for increased efficiency.
Enhance sales productivity with ASAPP by automating tasks, providing real-time insights, and intelligent sales assistance.
Enhance customer service with real-time quality management, featuring live dashboards, automated notes, and activity analysis.
Improve CSAT with GenerativeAgent™ handling queries and AutoSummary™ providing sentiment analysis, reducing training costs and turnover.
In this eBook, we examine the impact of agent churn in the contact center and consider a new approach. It’s radical innovation with generative AI poised to deliver radical results.
About ASAPP
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Watch this webinar on-demand to learn how generative AI can help contact centers get around the challenges of agent churn.
CX teams use ASAPP's generative AI to automate, boost agent productivity, & uncover insights. Sign up for the latest news & content.
Gustavo Sapoznik is the Founder of ASAPP.
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